Operations & Process Management Principles & Practice for Strategic Impact 4th by Nigel Slack
ISBN: 9781292017846? 9781292017877? 9781292017853
Because it is about getting things done. Because without effective operations and processes
there can be no long-term success for any organisation. Because it is at the heart of what all
organisations do; they create value through their productive resources. Because it is the essential
link that connects broad long-term strategy and day-to-day ongoing activities. This is why
operations and process management has been changing. It has always been exciting, and it
has always been challenging, but now it has acquired a much more prominent profile. The 4th
edition of this book reflects this in a number of ways.
