An Introduction to Six Sigma and Process Improvement 2nd Edition by James R. Evans
By: James R. Evans; William M. Lindsay
Publisher: Cengage Learning
Print ISBN: 9781305460294, 1305460294
eText ISBN: 9781305176317, 1305176316
Edition: 2nd
Copyright year: 2015
Six Sigma has taken the corporate world by storm and represents the thrust of numerous efforts in manufacturing and service organizations to improve products, services, and processes. Although Six Sigma brings a new direction to quality and productivity improvement, its underlying tools and philosophy are grounded in the fundamental principles of total quality and continuous improvement that have been used for many decades. Nevertheless, Six Sigma has brought a renewed interest in quality and improvement that few can argue with, and has kept alive the principles of total quality developed in the latter part of the 20th Century. AN INTRODUCTION TO SIX SIGMA AND PROCESS IMPROVEMENT, 2e shows students the essence and basics of Six Sigma, as well as how Six Sigma has brought a renewed interest in the principles of total quality to cutting-edge businesses.
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Additional ISBNs
9781285289939, 9781133604587
